FILMBOX Community Cinema is a not-for-profit fully constituted membership club (also open to non-members) and this privacy policy explains how we use any personal information we collect about you when you use this website, or our other web services, such as our online membership and box office facilities.

What information do we collect about you?
We collect information about you when you become a Member of FILMBOX Community Cinema or buy tickets online.  This information is limited to:

  • your name
  • your postal address
  • your email address
  • your preferred contact phone number
  • you can also elect to provide information about your demographic (ie age, gender, ethnicity and disability) when you become a member, but this is not compulsory. This information helps us in analysing the audiences for our films. This information may be also be used (in anonymous statistics only) when completing surveys from the national organisations we are members of, such as Cinema for All, BFI Neighbourhood Cinema and  Film Hub London

Website usage information is collected using cookies. For more information on cookies and their use, see below.

How will we use the information about you?

  • FILMBOX Community Cinema will only collect information about you to manage your membership,  process your ticket purchases and, if you agree, to contact you about forthcoming screenings and other events we think may be of interest to you
  • We will only contact you by email or online newsletters
  • We will never post anything to your postal address
  • We might use your phone number only in an emergency or if there is a problem with an online payment
  • We will not share your personal information for marketing purposes with any other organisation or company
  • We do not store or circulate hard copy records of personalised membership or personalised box office data.

Payment Information
Online payment takes place at our payment processors, Ticketsource for ticket purchasing and PayPal for memberships, through MemberMojo.  No card or account information passes through our servers. See below for the Privacy Policies of those companies.

We would like to send you information about film screenings and other events which may be of interest to you.  If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us here:

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at:
 or write to us at the following address:

FILMBOX Community Cinema, c/o Langley Park Centre for the Performing Arts, South Eden Park Road, Beckenham, Kent BR3 3BP

We not charge for this. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity for our own information, to help us ensure the website fulfilling its purpose. This information is never shared with any other parties.

You can set your browser not to accept cookies and remove cookies from your browser.

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Here are the websites and services we use most:

For the Privacy Policy of MailChimp, click here.

For the Privacy Policy of Ticketsource, click here.

For the Privacy Policy of MemberMojo, click here.

For the Privacy Policy of PayPal, click here.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14/5/18

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you, at:

We are members of: